1. Who We Are
Spectrum Group is a multi-disciplinary organisation providing construction, mechanical & electrical engineering, and renewable energy services across the UK.
If you have any questions about this Privacy Policy or how we process your data, you can contact us at:
Spectrum Group
Email: info@spectrumem.org.uk
Address: Faraday Court, 85 Summer Road, Erdington, Birmingham, B23 6UT
2. Information We Collect
We may collect and process the following types of personal data:
a) Information you provide directly
- Name, email address, phone number
- Company name and job role
- Project enquiries and service details
- Any information submitted through contact forms or email correspondence
b) Information collected automatically
When you visit our website, we may collect:
- IP address
- Browser type and device information
- Cookies and usage data (see Cookie Policy if required)
- Pages viewed, time spent, and interactions
c) Information from third parties
- Public sources such as Companies House
- Referrals or partners you have authorised
- Subcontractor or supplier onboarding systems
3. How We Use Your Information
We use personal data for the following purposes:
- To respond to enquiries and provide requested services
- To manage projects, contracts, and client relationships
- To send important updates, proposals, or documentation
- To improve our website, user experience, and service offering
- For internal record keeping and administration
- To comply with legal or regulatory obligations
We will only use your personal data when we have a valid lawful basis, such as consent, legitimate interest, or contractual necessity.
4. Sharing Your Information
We do not sell or trade personal data.
We may share your information with:
- Trusted contractors, suppliers, or consultants involved in delivering our services
- Professional advisers (e.g., legal, financial, technical)
- IT, hosting, or software providers supporting our operations
- Regulatory bodies when legally required
All third parties are required to maintain strict confidentiality and comply with applicable data protection laws.
5. Data Storage and Security
We take appropriate technical and organisational measures to protect your data, including:
- Secure servers and firewalls
- Access controls and authentication
- Encryption where appropriate
- Regular monitoring and security reviews
Your information is stored within the UK or in secure, compliant environments where adequate safeguards (such as UK GDPR-approved mechanisms) are in place.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including:
- Project delivery and aftercare
- Legal, accounting, or reporting requirements
- Warranty and compliance obligations
Retention periods vary depending on the nature of the data.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data (“data subject access request”)
- Request correction of inaccurate information
- Request deletion (“right to be forgotten”)
- Object to processing or withdraw consent
- Request restriction of processing
- Request data portability
To exercise any of these rights, contact us using the details above.
8. Cookies
Our website may use cookies to improve functionality, analyse usage, and enhance your browsing experience.
9. External Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content, and we encourage users to review their policies independently.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, you can contact us at:
Spectrum
Email: info@spectrumem.org.uk
Address: Faraday Court, 85 Summer Road, Erdington, Birmingham, B23 6UT
